Press Releases

• First Bus is offering free travel for all veterans and UK Armed Forces personnel travelling to Remembrance Day activities on 11th & 12th November
• Veterans and military personnel will get a free return journey by wearing their military uniform or showing the driver their Service ID card
• First Bus has a strong affiliation with the Armed Forces, with many veterans working for the business  

• First Bus completes UK wide rollout of Tap On, Tap Off (TOTO) technology on over 4000 buses.
• First Bus is first major UK bus operator to achieve this milestone across entire fleet. 
• First Bus invests over £1 million alongside further investment from local authority partners. 
• TOTO technology allows First Bus to charge more personalised fares to customers based on distance travelled.
• TOTO gives customers unlimited travel on buses, whilst never paying more than the daily or weekly cap.
• First Bus and Ticketer partnership has led to a first-of-its-kind pilot in the UK using this technology.

• Millions of people across England will be able to travel by bus for £2 from 1 January to 31 March, thanks to £60 million in Government funding to cap single tickets 
• People can save almost a third of the average £2.80 bus fare, while in some rural areas tickets can reach over £10 for a single journey
• Over 130 operators who run routes outside London will be part of the scheme, taking an estimated two million cars off the road and reducing emissions  

• First Bus team up with Ticketer to launch innovative new Tap On Tap Off system for fares with pilot in Wales.
• Innovative new pilot aimed at capping fares based on distance travelled in industry first.
• The pilot could be rolled out in other regions if successful. 

• 41% of UK adults are planning to use the bus more frequently in a bid to save money, as households feel the pinch of the cost-of-living crisis. 
• London has seen the most increased bus use (60%) followed by Glasgow (47%), Leeds (45%) and Liverpool (43%).

Simon Pearson, Chief Commercial Officer at First Bus, comments on customer centricity; what it looks like in practice, and how changing perceptions is central to bus becoming a bigger part of the transport mix.