Case Studies

FTS & Avanti West Coast

How FTS helped cut rail replacement requirements by 50% during major West Coast Main Line works

FTS key facts:

  • 661 rail replacement vehicles mobilised from 31 operators
  • Up to 50% cost savings on rail replacement vehicles and ground coordination through shared resources and consolidated requirements
  • 100% real-time vehicle tracking capability, enabling effective operational oversight
  • 100% accessible vehicles deployed, supporting passengers with additional mobility needs
  • Over 12 months of advance planning, coordinating operators, stakeholders and operational requirements
Case Study Kai in Rochdale

Routes to Work programme helps NEETs secure employment

PUBLISHED: 07/10/2026

Through First Bus’s Routes to Work programme, young people are securing full-time employment after months of searching for work.

IWD 26

International Women’s Day 2026

PUBLISHED: 06/03/2026

As the world marks International Women’s Day, First Bus reflects on what more it can do to encourage women into the industry, as well as showcasing what it has already achieved.

This includes its latest initiative, the introduction of paid leave for those going through In Vitro Fertilisation (IVF) treatment.

Case study First Charge

First Charge: Powering up the UK’s clean transport logistics

PUBLISHED: 26/01/2026

Calibre D2D Ltd is the specialist logistics partner responsible for delivering the majority of all new buses across the UK. As the transition to electric fleets accelerates, the company found itself at the forefront of a new operational challenge: how to move and charge zero-emission vehicles efficiently between ports, depots and manufacturers. Partnering with First Charge, Calibre discovered a solution that has transformed the way it delivers electric vehicles nationwide, improving reliability, sustainability and efficiency at scale.

Kian Lewis case study

From supported internship to paid employment at First Bus

PUBLISHED: 01/11/2025

Creating access to education and work

Through partnerships with local education providers, First Bus is helping remove barriers to work for young people who face additional challenges accessing education and employment.

Kian Lewis, is a 20-year-old care leaver and neurodivergent young adult from Oldham, whose supported internship at First Bus’ Rochdale depot led directly to paid employment.

Suicide Prevention UK case study

Helping save lives on the bus network

01/12/2024

A ground-breaking partnership between First Bus and Suicide Prevention UK has helped bus drivers and passengers recognise the signs of suicide, raise awareness across the network and ensure more people in crisis know that support is available.