From supported internship to paid employment at First Bus
Creating access to education and work
Through partnerships with local education providers, First Bus is helping remove barriers to work for young people who face additional challenges accessing education and employment.
Kian Lewis, is a 20-year-old care leaver and neurodivergent young adult from Oldham, whose supported internship at First Bus’ Rochdale depot led directly to paid employment.
The supported internship programme
First Bus partnered with Future Finders Employability College to offer a supported internship aimed at young people aged 16 to 24 with diverse learning needs. The programme is designed to provide real-world work experience and pathways into meaningful employment for young people who might otherwise face barriers in the job market.
Kian joined the programme in September 2024, working 2.5 days per week alongside the operations team at the Rochdale depot, which delivers Bee Network services for Transport for Greater Manchester.
The programme was built to provide access to real-world work environments for young people with additional learning needs, support the development of confidence, independence, and employability skills, and create inclusive pathways into paid employment, rather than short-term or token placements
Throughout the internship, Kian was supported by tutors and job coaches from Future Finders Employability College and On-the-job mentoring from First Bus colleagues
This joined-up approach ensured that education, support, and employment were aligned around Kian.
Colin Morrison, Senior Job Coach at Future Finders Employability College “Kian’s placement with First Bus Rochdale has been truly life changing. He was welcomed from day one and has grown in confidence, skills, and independence. His enthusiasm and work ethic made such an impact that First Bus didn’t want to lose him, and we’re thrilled he’s secured paid employment. It’s been a fantastic partnership, and we’re proud to have supported Kian on this journey.”
Meaningful work experience
During his placement, Kian undertook a range of practical and customer-facing responsibilities that contributed directly to depot operations at Rochdale, including supporting daily bus turnout processes, acting as a banksman, helping guide vehicle movements safely. He has also been assisting customers at Rochdale Interchange and helping prepare buses for service.
By being trusted with real responsibilities, Kian was able to build technical knowledge, communication skills, and confidence as part of a professional team.
“Getting a paid job here is a dream come true for me. Everyone made me feel welcome. My confidence and knowledge have really improved, and I’m so proud to be staying on as a member of staff.” Kian Lewis
Outcome: From internship to employment
In June 2025, following the successful completion of his internship, Kian was offered a full-time paid role with First Bus marking his first experience of paid employment.
Frank Gac, Kian’s Mentor and Supervisor at First Bus Rochdale “From the first time I met Kian at the depot, it was clear he was eager to learn. He’s picked up so much about the bus network from operations and engineering to working with passengers and other operators. It’s been a pleasure to see his confidence grow and we’re delighted he’s now joining us as a paid member of the team.”
Alison Chew, Interim Network Bus Director at Transport for Greater Manchester “The Bee Network is run for the people of Greater Manchester and it’s vital we are inclusive, accessible and reflect the diverse communities we serve. Kian’s success story is a brilliant example of how local partnerships - between employers and supported internship providers - can open doors to meaningful employment.
“Placements like these not only empower young people with diverse learning needs to thrive but also strengthen the workforce and helps us grow a bus service that truly works for the public. I’m delighted to hear Kian will continue to be part of this team and wish him every success for the future.”
Kian’s journey from supported internship to paid employment illustrates the powerful role employers can play in expanding access to opportunity. Through inclusive practices, strong partnerships, and a commitment to social value, First Bus is helping young people move from education into sustainable employment creating lasting benefits for individuals, communities, and the transport network as a whole.